Bookings can be canceled only by email and not by a telephone call, in order cancellations to be valid Exceptional Tours Greece has to acknowledge receipt by email

There is NO cancellation fee, i.e. 100% of the paid amount (deposit or full amount) is refunded, as long as you cancel your reservation at least 48 hours prior to your service date.

Beyond the above 48 hours cancellation limit, there will be NO refund. Should you, however, fail to make your appointment, for reasons beyond your control, related to the operation of your airline or cruise ship, such as strikes, prevailing weather conditions, mechanical failures, etc., you will still be refunded 100% of the paid amount.

In any case, should the cancellation date eventually be more than 2 months away from the date you have made your reservation, it is possible that third-party providers, such as credit card companies, PayPal, etc. might levy a charge between 2 – 4%.

Our Company reserves the right to cancel your booking at any time, when reasons beyond the control of the supplier, such as strikes, prevailing weather conditions, mechanical failures, etc. occur. In such a case you shall be immediately notified via the email address you used when making your reservation and your payment shall be refunded at 100%.